DWP could change Universal Credit payments as it reviews thousands of claims

The Department for Work and Pensions (DWP) is reviewing thousands of Universal Credit claims to make sure people are getting the right payment and support - here's what you need to know

The Department for Work and Pensions (DWP) is set to review thousands of Universal Credit claims. The benefits department has previously announced its intention to conduct targeted case reviews in an effort to reduce fraud and error within the system.

To facilitate this, the DWP has recruited 2,000 review agents and 1,400 counter fraud professionals, with plans to scrutinise millions of Universal Credit claims over the next four years. Despite being a scheme initiated under the former Tory Government, it will continue under Labour, who are also keen to clamp down on benefit system fraud.

According to DWP guidance on GOV. UK, your claim may be reviewed to ensure "you're getting the right payment and support".

The guidance further states: "If your claim is going to be reviewed, the Department for Work and Pensions (DWP) will contact you and let you know through your online account. You'll need to send DWP some documents to confirm your details and have a phone interview. If you do not attend the interview, your payment could be stopped."

In the event of a review, claimants will also need to provide documentation regarding their financial situation. This can include bank statements, housing costs, earnings or other income, self-employment, student finance, and childcare costs, reports the Mirror.

The DWP also highlighted that information may be required about any children living with you and if you have any caring responsibilities. The guidance reiterated: "You'll need to send DWP some documents to confirm your details and have a phone interview."

The benefits department has issued a warning that Universal Credit payments could be altered following a case review, which might determine if recipients are receiving incorrect amounts. Claimants risk having their payments stopped if they fail to attend the review interview.

Should any changes be necessary, the DWP will notify claimants via their online account, with future payments being adjusted accordingly. Overpayments may result in deductions from future benefits, while underpayments could lead to additional sums being paid out.

Those who disagree with the DWP's decision have the option to request a mandatory reconsideration.

In May, the DWP reported that it had reviewed "hundreds of thousands" of claims this year, identifying irregularities in about 25% of them that required correction. The latest update from the DWP revealed: "This year we have reviewed over 200,000 claims, finding and putting right incorrect declarations on almost 50,000 claims, and stopping individuals from building up debts. This has included finding unreported capital of over £16,000, wrongly declared self-employment expenses and undisclosed second homes."

Furthermore, the DWP has implemented measures to assist claimants, particularly those showing signs of vulnerability or complex needs, which may affect their ability to manage their claim, report changes, and provide accurate information regarding their circumstances that could influence their entitlements.