DWP explains £300 payments which are being paid into bank accounts

The majority of people are then paid in November or December.

The Department for Work and Pensions (DWP) has explained the exact date you should receive your Winter Fuel Payment by after a rule shake-up from the new Labour Party government. The majority of people are then paid in November or December.

But the DWP has explained that for some people, it can take a bit longer. If you haven't received your letter or payment by January 29, then you should contact the Winter Fuel Payment Centre, the DWP has explained in guidance on its website.

You can contact the Winter Fuel Payment Centre if you’re eligible for a Winter Fuel Payment and you need to report a change of circumstances, need to change your address or personal details, want to cancel future payments or want to return a payment.

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Report any change of circumstances as soon as possible - for example, if you stop getting a benefit, move house or move into a care home. These can affect how much Winter Fuel Payment you get. If you cancel your payments, you can change this at any time.

When you contact the payment centre, you’ll need to tell them your personal details like your name, your address, your date of birth and your National Insurance number. You can either call the helpline or send a letter by post. If you’re in the UK call 0800 731 0160 or contact Relay UK on 18001 then 0800 731 0160.

You may have to repay the money if you did not report a change straight away, gave wrong information or were overpaid by mistake. If you do not live in the UK, you’re only eligible for the Winter Fuel Payment if you were born before 23 September 1958, you get UK State Pension, you have a genuine and sufficient link to the UK - this can include having lived or worked in the UK, and having family in the UK, the UK is responsible for paying your benefits and you moved to an eligible country before 31 December 2020 and are covered by the Withdrawal Agreement.

If you are a British or Irish national living in Ireland, you do not need to have moved by 31 December 2020, but you will need to meet all of the other eligibility rules.