DWP will start sending out warning letter to 60,000 people 'each month'

60,000 people will be receiving important letters over the coming months from the Department for Work and Pensions ( DWP ). The DWP has announced a considerable financial boost of £15 million to the Help to Claim service.

Help to Claim’s trained advisers provide help and support to anyone making a new Universal Credit claim, including people moving from a legacy benefit, and offer support up to their first correct payment. The advisers offer guidance on how Universal Credit works, how much you will get, collecting relevant evidence, and helping people complete the application

The £15 million funding boost comes in a bid to support Government’s acceleration of Move to Universal Credit programme, before it ends in March 2026. 943,343 households were contacted between July 2022 and September 2024.

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And there'll be more than 60,000 migration notices expected to be issued each month from February 2025 to the end of the year. Dame Clare Moriarty, Chief Executive of Citizens Advice, said: "Over the last five years our specially trained advisers have supported thousands of people across Britain to navigate the move from old benefits to Universal Credit.

"We make our service as accessible as possible, offering phone, chat and British Sign Language options, so we’re there for people as they move over. This funding boost is credit to the vital support our advisers provide and means we’ll be able to help even more people make their first application."

The acceleration will bring more people into a modern benefit regime, continuing to ensure they are supported to look for and move into work, and comes ahead of the Get Britain Working White Paper. The White Paper will develop a new jobs and careers service to help get more people into work, and get on in their work, by linking jobseekers with employers, with an increased focus on skills and careers, as well as joined-up work, health and skills plans to tackle economic inactivity and boost employment, led by Mayors and local areas.

It will also push through a new Youth Guarantee so that every young person is given the opportunity to earn or learn.