EDF issues 'unfortunate' update to customers and warns 'our prices will change'

EDF Energy has broken its silence over the incoming energy price cap hike from Ofgem, which takes hold on January 1. The regulator announced that typical households on variable rate tariffs will see their annual energy bills climb to £1,738 between January and March 2025.

This represents a £21 increase, or 1.2 per cent, from the current cap level. The latest hike means households will pay an additional £1.25 per month on average. EDF Energy says: “Ofgem is changing the energy price cap for customers not on fixed deals. Unfortunately, this means our prices will also change starting 1 January 2025. We know this isn't ideal news, and we're here to support you however possible.

"Please visit our help centre for advice and support on managing bills and payments. The price cap will rise by 1.2% from £1,717 to £1,738. The annual price is based on a typical household (1) that uses gas and electricity and pays by Direct Debit.

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“If you're on one of our variable tariffs, your prices will change automatically on January 1. You don’t need to do anything or call us. Please do not change your Direct Debit payments, as we review them regularly to keep up with any changes in the price cap. Changing your payment before a review could result in debt.

“Our range of fixed-term tracker tariffs includes EDF Ensure, Ensure Tracker, Simply Fixed Direct 1Yr Jan26, EVolve, Heat Pump Tracker, Empower, and Empower Exclusive.” Gareth Kloet, a spokesperson at Go.Compare energy spokesperson, shared: "As energy consumption rises with the colder, darker days and we see increased pressure on the UK’s energy supply, today’s announcement of another energy price rise likely won’t be a surprise to many. However, as with any price increase, it’s sure to be unwelcome news for many households.

“The energy market has warmed up in the last year though, and there are options out there when it comes to switching providers which could potentially help you save some money. If you are currently on a flexible tariff, then now is the time to take a look at some of the fixed-rate deals on the market – there are a variety of suppliers with deals at the moment which could help soften the blow of this price rise."