Lloyds issues £200 warning and warns customers 'it'll be investigated'

Lloyds customers have been issued a £200 warning as the high street bank says "it will be investigated." Customers have been warned over a free £200 switch ahead of the festive season, with Christmas promising a free payment for bank account holders.

The customer said: "I’m looking to switch to Lloyds current account to get the £200 reward. It says I cannot have had switch cash from Halifax since 2020 to qualify. I did set up a Halifax account after this date but can’t remember if I got switch cash. Is there anyway you can check?"

Lloyds said: "Hi, I’m StephenB. Thanks for getting in touch. We don’t have access to customer details on here, but I want to see if we can help or guide you in the right direction. Do you still have the Halifax account? If so, you’d be best to contact Halifax directly to source this?"

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It said: "You may want to visit a Halifax branch as they can access closed accounts and ask if they can check old statements to see if the switching cash offer was ever placed into this account. ^John James" It said: "It would be investigated however it would not be confirmed until the switch has been actioned. ^Chris"

To qualify, you’ll need to follow these simple steps: open a new Club Lloyds, Club Lloyds Silver, or Club Lloyds Platinum account, switch 3 or more active Direct Debits using the Current Account Switching Service and if you received a switching offer since April 2020 for switching to any Lloyds, Bank of Scotland or Halifax Bank account, you won't be eligible again.

Lloyds said: "We will ask if you want to switch when you apply. You’ll need the details for the account you want to switch to us (including your card number). With the Current Account Switch Service you can choose a switch date to suit you. Just make sure you allow a minimum of seven working days.

"The new account provider transfers any existing balance and all existing payment arrangements for you – including those going out (for example Direct Debits and standing orders), those coming in (for example, your salary) and payees you already have set up."