DWP issues 'last time reminder' warning for pensioners this winter

As pensioners nationwide prepare to receive their Winter Fuel Payment, they are being warned to be vigilant about suspicious texts. Scammers are sending fake messages, often claiming to be from a government department, asking recipients to provide personal details to receive the Winter Fuel Payment or other benefits.

These messages typically include a link to a website where victims are prompted to enter sensitive information. A recent example of such a scam involves a message supposedly from the UK Government Living Allowance Office, which claims that the "winter heating subsidy" is being replaced by a new payment, requiring users to apply via a provided link.

One scam victim reported receiving a message stating: "UK Government Living Allowance Office Last Time Reminder: Due to the reduction of winter heating subsidy, you can no longer receive it, and the UK government has decided to advance the living subsidy to allow you to survive the winter."

"We will reopen applications. Please apply for your living subsidy in the link as soon as possible after receiving the information."

The Winter Fuel Payment, a scheme run by the Department for Work and Pensions (DWP) to assist older individuals who may struggle with essential heating costs during the winter months, has had its eligibility criteria tightened. This change, confirmed earlier this year, means fewer pensioners will be able to benefit from the payment.

The government has issued guidance on how to spot scam text messages, which may rush you, be threatening, unexpected, ask for personal information like bank details, instruct you to transfer money, or offer a refund, tax rebate or grant. Scams and fraud can be reported to Action Fraud by calling 0300 123 2040, or via the Action Fraud website.

If you're in Scotland, scams can be reported through Advice Direct Scotland on 0808 164 6000 or on their website. Police Scotland can also be contacted on 101.

Suspicious emails can be forwarded to report@phishing.gov.uk for investigation by the National Cyber Security Centre (NCSC). Potential scam texts can be forwarded for free to 7726, which reports the message to your mobile phone provider.